Returns & Exchanges Policy

At The Leathers Jackets, we try to guarantee your total satisfaction with each buy. If, under any circumstance, you are not completely pleased with your order, we offer a hassle-free Returns & Exchanges Policy to make your experience as consistent as could really be expected.

30-Day Returns and Exchanges:

We understand that sometimes items may not meet your expectations, which is the reason we give a generous 30-day window for returns and exchanges. Inside this period, you have the flexibility to start a return or exchange under any condition, no questions asked.

Conditions for Returns and Exchanges:

For your return or exchange to be eligible, please ensure the following conditions are met:

  • The item should be in its unique condition, unworn, and with all tags attached.
  • Any accompanying accessories or free gifts should likewise be returned in their unique packaging.
  • The return or exchange request initiated within 30 days of receiving your parcel.

Process for Returns and Exchanges:

Initiating a return or exchange with The Leathers Jackets is a simple process:

  • Contact our customer service group to request a Return Authorization (RA) number.
  • Pack the item securely in its unique packaging along any accompanying materials.
  • Clearly mark the RA number on the outside of the package.
  • Ship the package back to us utilizing a reliable shipping method with following data.
  • When we accept your return, our group will examine the thing to guarantee it meets our return criteria.
  • If the return is approved, we will take care of your refund or exchange as needs be.

Full Refund Guarantee:

We stand behind the quality of our products. If you receive your parcel and find the item to be undamaged but still wish to return, we offer a full refund. Your satisfaction is our need, and we want you to should shop with confidence at The Leathers Jackets.

Important points:

  • Please ensure that your return parcel is received by us within 30 days after you received it. Returns received after this period may not be eligible for a refund or exchange.
  • The customer is responsible for any return shipping costs unless the item received is defective or incorrect.

Size Issue:

Before buying from our website, please double-check your size. If you find the size isn’t right (either too small or too large), feel free to email us at theleathersjackets.com. And if you want any custom alterations, you can visit our website under the custom sizing section to provide your measurements and also check the size guide.

Reasons to request an exchange from “The Leathers Jackets” could include:

  • Wrong size received compared to the ordered size.
  • Inaccurate sizing chart provided by the brand.
  • Manufacturing defect affecting the fit of the jacket.
  • Desire for a different style or color upon receiving the item.
  • Customer preference for a more comfortable or better-fitting jacket.

On what basis will the order exchange not be possible?

If you provided us with an image and portrayed that your product would be made in a certain way, and we delivered it exactly as requested, even if the product is fine and there is no manufacturing fault, but you still didn’t like it, then the order won’t be eligible for exchange.

Cancellation of Order:

Customers have the choice to cancel their orders within 24 hours of placing them, given that the items have not yet been shipped. Once an order has been shipped, cancellation requests can’t be accommodated. If you cancel your order within 24 hours, you will get a full refund of your whole balance.

If you have any concerns or questions with respect to your order cancellation, feel free to reach out to our customer service team for assistance. We’re here to assist with guaranteeing your shopping experience with The Leathers Jackets is smooth and enjoyable.

Collaboration:

For those interested in reviewing or promoting The Leathers Jackets on YouTube, blog sites, or social channels with a significant following, if it’s not too much trouble, contact us at theleathersjackets.com with the title “collaboration,” or essentially message our support group for additional discussion. We welcome collaboration opportunities and look forward to working with you.